- Jen Viano Communications
- C: 248.703.9297
- Jen@JenViano.com
October 1, 2014
It’s an exciting time: Your holiday and year-end fundraising appeals will be going out soon!
For those terrific people who make gifts, are you ready with thank you communications that make strong emotional deposits and show heartfelt, enthusiastic appreciation for donors’ support?
If not, trust me on something ... READ MORE
September 3, 2014
Today I’m bringing back this super important issue of The Donor Attraction Letter, which debuted last year around this time. Enjoy!
Are you ready?
The close of the calendar year will be here before you know it!
Because so many donors love to give at the holidays—and because many simply wait until the last minute—the next few months ... CONTINUE READING
August 6, 2014
Love ‘em or hate ‘em, emails are one of the most important tools in your donor attraction tool box.
Standalone emails for your fundraising campaigns and advocacy messages, along with e-newsletters, are some of the most vital communications your nonprofit needs to effectively connect with donors and motivate CONTINUE READING
July 2, 2014
Today I want to talk content marketing with you.
Yes, this buzzword is all the rage! And for good reason:
Attracting and keeping your donors depends largely on CONTINUE READING
June 4, 2014
Since launching The Donor Attraction Letter last year in September, I’ve loved connecting with you every week to bring you tips for attracting and keeping your donors.
Now, because of some changes in my life, I’ve decided to make ... CONTINUE READING
May 28, 2014
Over on the FutureFundraisingNow.com blog, Jeff Brooks recently encouraged his readers to consider whether their websites are helping or hurting their fundraising.
You can check out his post ... CONTINUE READING
May 21, 2014
In January, I wrote a post for you on making 2014 a year of more donor love.
As you likely know, donor retention has been ... CONTINUE READING
May 14, 2014
OK, I’m back this week to finish up last week's list of top tips on how you can repurpose your content to help maximize its impact and reinforce key messages with your supporters.
Here we go! ... CONTINUE READING
May 7, 2014
You know that an effective donor communications plan revolves around providing your supporters with consistent, relevant, interesting, inspiring, helpful, reader-centered content.
One of the best ways to get the most mileage out of the content you create is through the magic of repurposing.
Repurposing involves taking original content ... CONTINUE READING
April 30, 2014
“A person’s name is to him or her the sweetest and most important sound in any language.” – Dale Carnegie
This oft-expressed quote is one of my absolute favorites when it comes to donor communications because it rings so true.
Addressing your donors (and prospective donors!) by their ... CONTINUE READING
April 23, 2014
Does the following scenario sound familiar?
You’re moving forward successfully with your programs, advocacy work, and regular communications like printed and electronic newsletters.
You're making a positive impact ... CONTINUE READING
April 16, 2014
You’ve heard this over and over from me, but it always bears repeating and reinforcing:
Strong emotional connections are at the very heart of how you build meaningful relationships with your fans and donors that lead to lifetime giving.
One of the best (and most underutilized) ways ... CONTINUE READING
April 9, 2014
Here we are in April with your spring fundraising season in full force!
By now, you’ve probably been sending many emails and direct mail packages for your annual fund, special events, and other fundraising efforts geared toward ... CONTINUE READING
April 2, 2014
Recently I had dinner with a dear friend who shared with me that one of her favorite charities had really upset her.
The reason?
She and her husband, both in private practice, are sponsors ... CONTINUE READING
March 26, 2014
Last week in part 1 of this series, we covered some uber-important tips on how you can grow your email list:
Tip #1: Good Guidance from Seth Godin (Be personal, relevant, and anticipated)
Tip #2: Offer a MUST-HAVE Incentive
Tip #3: Describe a Compelling Benefit
Tip #4: Make Your Sign-Up Box Stand Out
There’s a lot more, so let’s ... CONTINUE READING
March 19, 2014
How are you doing with building your email list?
Do you feel like it’s pretty robust?
Or do you feel like it needs some major attention because ... CONTINUE READING
March 12, 2014
By now, you’re probably thinking: There’s A LOT that goes into creating powerful, engaging emails that people want to read.
Yes, so true!
So far, you’ve received these top tips in my series on how to ... CONTINUE READING
March 5, 2014
Last week’s post shared with you my first two tips on using email to connect with your readers on a deep emotional level to get them excited about opening your emails and taking action.
Those tips were:
#1: Know WHY You’re Sending Email
#2: Write Like You’re Emailing a Good Friend
Now, let’s continue on ... CONTINUE READING
February 26, 2014
These days, it’s getting harder to show up in someone’s in-box with emails they actually want to read. Let alone anticipate.
Sounds almost impossible, doesn’t it?!
Well, the good news is that it’s NOT impossible!
The key is having ... CONTINUE READING
February 19, 2014
When it comes to flattering your donors, ask yourself:
Are you pouring on the flattery enough?
In your donor communications, flattery needs ... CONTINUE READING
February 12, 2014
Have you reached out to your donors recently to get their opinions, impressions, and suggestions?
If not, sending out a simple donor survey soon can help you ... CONTINUE READING
February 5, 2014
Attracting a new donor is so exciting!
It’s always a big thrill to know another person feels strongly enough about your cause to marry financial support with their interest in your work. And there’s so much potential for what this new friend can mean over the long haul.
This first gift is like your donor calling out ... CONTINUE READING
January 29, 2014
Valentine’s Day is right around the corner!
What are you doing to show your donors how much you love ... CONTINUE READING
January 22, 2014
Last week I covered a few of my top donor love MUST-DOs: awesome thank you communications, new donor welcome packages, and donor-centered newsletters.
This week I’m wrapping up my list with a few more. Like those shared last week, these are hugely important ... CONTINUE READING
January 15, 2014
As I touched on last week, donor love is a powerful antidote to the high + costly donor turnover rate many nonprofits are experiencing.
At the heart of the problem is this:
Donors give and then have something we can call “donor’s remorse.”
I’m experiencing it now … CONTINUE READING
January 8, 2014
Today I want to help you kick off 2014 with a powerful theme—–a mindset, really.
If you get really excited and serious about this, I know it will catapult your success with keeping more of your donors, raising more money, and dramatically ... CONTINUE READING
January 1, 2014
Happy New Year!
Chances are good that you’re just getting back into the swing of things when you read this, so I’m going to keep this post on the short side.
But, my message for you is really important.
It’s a fundamental, powerful truth that drives human behavior and especially charitable giving. And it’s simply this ... CONTINUE READING
December 23, 2013
Around the holidays, one thing I love is curling up with good books!
You probably do, too, so I wanted to pass on a list of recommended books that are practically guaranteed ... CONTINUE READING
December 18, 2013
Year-end is getting so close now!
But, there’s still time to make one more update to your website to help inspire your year-end online donors and get them quickly to your donate page: It's a ... CONTINUE READING
December 11, 2013
It’s an exciting time: Your final year-end fundraising emails will be sent off soon!
There’s so much anticipation, knowing that online giving continues to go up and up every year (I just read about how one donor made a $100,000 gift online!).
Before your emails land in your donors’ in-boxes, use these quick tips to maximize their effectiveness, tug on hearts ... CONTINUE READING
December 4, 2013
It’s finally here—–December—–the busiest giving month of the year!
Research shows that 30-40% of online donors give in December and that a majority of those gifts are made on December 30 and 31. Giving by direct mail goes up in December, too.
So, knowing that your donors are in the giving mood over the next few weeks, plan now to use these powerful tips ... CONTINUE READING
November 27, 2013
Here in the U.S., tomorrow is Thanksgiving!
With our thoughts turning to all that we’re thankful for, I’ve got your donors in mind—–the special people who make your life-changing work possible.
In the spirit of giving thanks, today’s issue is focused on how you can use the incredible power of thanking your donors year-round to keep them inspired to give again … CONTINUE READING
November 20, 2013
When you communicate with your donors and prospective donors, there’s one thing you absolutely need to get right to attract and keep more of them:
You need to know what they really want from you.
On its face, this may seem simple enough. You might say ... CONTINUE READING
November 13, 2013
Thanksgiving is almost here!
The December holidays are right around the corner!
The new year will be here before you know it!
Are you ready with a terrific email marketing plan filled with messages ... CONTINUE READING
November 6, 2013
Last week I shared some tips with you about creating a DONATE button that stands out and gets clicked.
Now, once someone has clicked your DONATE button and arrived ... CONTINUE READING
October 30, 2013
Your donors are busy people. And, for many, their attention spans are quite short, with this being especially true as the holiday season ramps up.
As marketing genius Seth Godin has pointed out, our target ... CONTINUE READING
October 23, 2013
Writing donor-centered communications that make strong emotional connections with your donors can be a big challenge.
Why?
Because your nonprofit supporters have very distinct desires, needs ... CONTINUE READING
October 16, 2013
When cultivating strong, successful relationships with major donors, you know it’s a process that takes time, proper care and consistent donor-centered communications.
Depending on the size of the gift you’re ... CONTINUE READING
October 9, 2013
Last week I sat down for coffee with a friend who serves on the board of a wonderful nonprofit that provides food, clothing and financial assistance to families in crisis.
During our chat, I learned that the organization needs help growing their individual giving program ... CONTINUE READING
October 2, 2013
When potential donors get your direct mail fundraising packages, they’re typically scanned over a trash basket.
Based on how your envelope looks and feels, your recipient will ... CONTINUE READING
September 25, 2013
Consistency: The unsexy but super effective way to attract and keep your donors.
If you’re interested in cultivating loyal, lifetime donors, I hope you’ll settle in for a few minutes with me to ... CONTINUE READING
September 18, 2013
Are you ready?
The close of the calendar year will be here before you know it!
Because so many donors love to give at the holidays—and because many simply wait until the last minute—the next few months are an exciting time ... CONTINUE READING
September 11, 2013
After you receive a gift, how many times do you thank your donor?
One? Two? More?
And, most importantly, how do your thank you communications ... CONTINUE READING
September 4, 2013
Welcome to the inaugural issue of The Donor Attraction Letter!
Today we’re going to dive in with something that’s vital for success with attracting and keeping and up-leveling your donors.
It’s this simple truth:
People make purchase decisions based on emotions.
And when a donor gives money to your organization, she's ... CONTINUE READING